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Cancellation and Refund Policy for Gadget Bengal

Thank you for shopping with Gadget Bengal. We are committed to providing a smooth and transparent shopping experience. Please review our policy on order cancellations and refunds below.

1. Order Cancellation

  • Before Shipment: Orders can be canceled before they are shipped. If you wish to cancel an order, please contact us at gadgetbengal@gmail.com or call +91-9831406877 as soon as possible with your order number.

  • After Shipment: Once an order has been shipped, it cannot be canceled. However, you may be eligible for a return upon receiving the product; please refer to our Return Policy for more information.

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3. Refund Processing Time

  • Initial Processing: Upon receiving and inspecting your returned item, we will notify you via email about the refund status.

  • Bank Processing Time: Refunds to credit/debit cards or digital wallets may take additional time due to processing by your bank or financial institution. Please allow up to 10-15 business days for funds to be credited to your account.

4. Refunds for Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos and a description of the issue. We will arrange for a replacement or refund as appropriate.

5. Exchange Policy

  • Product Exchanges: We currently do not offer direct product exchanges. If you wish to replace an item, please return the original item per our return policy and place a new order for the desired item.

6. Contact Us for Support

For further assistance with cancellations or refunds, please reach out to our Customer Support team:

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