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Return Policy for Gadget Bengal

Thank you for shopping with Gadget Bengal! We strive to ensure you are satisfied with your purchases. If for any reason you need to return a product, please review our return policy below.

1. Eligibility for Returns

  • Time Frame: Returns are accepted within 7 days of the delivery date.

  • Condition: To qualify for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Products showing signs of use, missing parts, or damaged due to customer handling may not be eligible for a return.

  • Proof of Purchase: A copy of the receipt or order confirmation email is required for all returns.

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3. Return Process

  1. Initiate a Return: Contact us at teamgadgetbengal@gmail.com or call +91-9831406877 with your order number and reason for the return.

  2. Approval & Shipping Instructions: Once your return request is approved, we will provide you with shipping instructions and a return authorization number (RAN).

  3. Packaging & Shipping: Please ensure the item is securely packed to avoid damage during transit. Ship the item back to our provided address.

4. Return Shipping Costs

  • Defective or Incorrect Items: If your item is defective, damaged, or incorrect, we will cover the return shipping costs.

  • Change of Mind: For returns due to buyer’s preference or change of mind, the customer is responsible for return shipping costs.

5. Refunds and Processing Time

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Refund Method: Approved refunds will be processed to the original payment method within 10-15 business days.

  • Partial Refunds: For items returned with signs of use or missing parts, a partial refund may be issued at our discretion.

6. Exchanges

  • If you need to exchange an item for a different size, color, or model, please initiate a return first and place a new order for the replacement item. Reach out to our support team for assistance with exchanges.

7. Damaged or Defective Items

  • If your product arrives damaged or is defective, please contact us within 48 hours with photos of the item and packaging. We will arrange for a replacement or refund as appropriate.

8. Contact Us for Support

  • For questions about returns, please reach out to our Customer Support team:

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